Code of Conduct

01. Demonstrate Support

Members will demonstrate support and actively promote the health and wellbeing of cats and dogs.

02. Respect

Members shall conduct their professional activities with respect for the industry and public interest.

03. Integrity

Members shall at all times act with integrity in dealing with clients or employees, past and present,  with their fellow members and with the public.

04. Truth & Accuracy

Members shall not intentionally disseminate false or misleading information, whether written, spoken or implied, nor conceal any relevant fact. They have a duty to maintain truth and accuracy.

05. Competing Interests

Members shall not represent conflicting or competing interests except with the express consent of those concerned given only after full disclosure of the facts to all interested parties.

06. Illegal Methods

Members shall refrain from knowingly associating with any enterprise, which uses improper or illegal methods for obtaining business.

07. Reputation

Members shall not intentionally injure the professional reputation or practice of another member or the PFIAA.

08. Unethical Practices

Members shall not represent conflicting or competing interests except with the express consent of those concerned given only after full disclosure of the facts to all interested parties.

09. Exchange Information

Members shall help to improve the body of knowledge of the industry by exchanging information and experience with fellow members and by applying their special skill and training for the benefit of others.

10. Scope of Membership

Members shall refrain from using their relationship with the Association in such a manner as to state or imply an official accreditation or approval beyond the scope of membership of the Association and its aims, rules and policies.

11. Enforcing the Code

Members shall cooperate with fellow members in upholding and enforcing the code.

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